The overseas sales team system including OEM department and Impulse Brand department. With nearly 40 experienced business personnel that are proficient in English, German, Russian, and Japanese, they will use professional and enthusiasm to provide finest service for customers from all over the world.
Impulse provides sales support, including product release, peripheral products design, exhibition design, space planning, and training services in order to serve customers more efficiently and comprehensively.
The logistics center is located in Qingdao, which has the world's top ten ports. Every day, there are cargo ships have been sent to every major port in the world that improving the speed of export declaration and efficient transportation.
After the product is sold, the International Department’s after-sales service team will provide consultation and support for the required training, equipment inspection process and standard, maintenance data and auxiliary video, spare parts reserve, professional maintenance tools and assistance in handling equipment emergencies.
Maintenance material inquiry platform
Quality feedback network platform
Regional customer maintenance and communication platform