Sales Team
The overseas sales team system including OEM department and Impulse Brand department. With nearly 40 experienced business personnel that are proficient in English, German, Russian, and Japanese, they will use professional and enthusiasm to provide finest service for customers from all over the world.
Sales Support
Impulse provides sales support, including product release, peripheral products design, exhibition design, space planning, and training services in order to serve customers more efficiently and comprehensively.
Product Release
Peripheral Design
Exhibition Design
Space Planning
Training Services
Logistics
The logistics center is located in Qingdao, which has the world's top ten ports. Every day, there are cargo ships have been sent to every major port in the world that improving the speed of export declaration and efficient transportation.
After-sale Service
After the product is sold, the International Department’s after-sales service team will provide consultation and support for the required training, equipment inspection process and standard, maintenance data and auxiliary video, spare parts reserve, professional maintenance tools and assistance in handling equipment emergencies.
Maintenance material inquiry platform
Quality feedback network platform
Regional customer maintenance and communication platform
*AEO
The Authorized Economic Operator (AEO) is the highest level in the credit category management of the customs enterprise. The Chinese customs has signed the AEO mutual recognition arrangement with 36 countries and regions with 9 economies including Singapore, Korea, Hong Kong, the European Union, Switzerland, New Zealand, Israel, Australia and Japan. As an Authorized Economic Operator.
Impulse enjoys a high degree of convenience in customs clearance and can help customers effectively save costs in all aspects.
Reduce the rate of customs inspection, and help customers reduce the operation cost from the two aspects of customs clearance efficiency and economic cost;
Enjoy fast customs clearance treatment, shorten inspection time, improve customs clearance time limit, and save time cost for customers.
*Storage
The logistics center has a gross floor area of about 40000 square meters, with more than 10 thousand storage spaces and sufficient inventory.
Carry out mechanized three-dimensional storage and transportation mode, and equipped with modern logistics facilities, the goods can be quickly and conveniently stocked up.
Disassembly and packaging design can help customers save 48% of their inventory space.
